The August Newsletter is here! Check out what's happened with the TermSync Solution since last month.
As your customers continue making payments through the TermSync solution, it is important you have access to the details of each payment. Now you can easily review this information under the Payment History section. This is your one-stop shop to identify which credits and invoices make up each payment transaction. Click here for more details.
You will now see the addition of Countback DSO displayed in your Collection Time section within your KPI Report. By incorporating the count-back method for DSO, fluctuations in sales and the actual number of days in the month can be taken into consideration. Countback DSO also considers that a majority of the AR balance comes from current sales, not the previous month's sales. Ultimately, Countback DSO better represents your company's flow of receivables which pairs nicely with your Collection Effectiveness Index (CEI). The CEI is still displayed in your KPI report as a percent measuring the speed of converting accounts receivables to closed accounts.
Consult A Pro - Take Reporting to the Next Level
We hosted our second Consult A Pro webinar in July and it was a great success! We had a full house and received a lot of feedback following the presentation. Have I mentioned that we always love to hear your feedback?
Here's what we covered:
- Review the Basics of Creating and Saving Filters
- Manage Scheduled Reports and Existing Reports
- Customize Dashboard and Other Landing Pages
- Filtering within the KPI Report
- New Feature Announcement: Executive Role
- How are others using filters & scheduled reports?
Missed it? That's okay, you can view the presentation below. (Fast forward to minute 3 of the recording)
Bounced Email Report
Keeping your eye on the Bounced Email Report has always been a best practice to ensure your customers' contact information is valid. You will now find additional filters available in this report so you can create the appropriate view for you and your team. You can also set up your Bounced Email Report as a scheduled report and deliver the results to the assigned collector, sales rep, or customer service rep for timely resolution.
Did you know that invoice PDFs can be auto-delivered to your choice of customers via email, postal mail, and fax through your TermSync solution? Along with invoice PDF delivery, TermSync offers a Delivery Report so you can track the delivery status per PDF. If you're interested in learning more on TermSync's Invoice Delivery, contact your account manager today!