You can see if your customer is receiving, opening, and even clicking into the Payment Reminder.
TermSync Payment Reminders
1. Navigate to the customer's Messages & Notes tab.
2. Note the Payment Reminders board on the top-right.
3. Expand the account overview to review delivery of payment reminders including if they are being opened by your selected recipient(s).
a. This example shows that two reminders were delivered, and one individual reviewed theirs. You would click on View Notification. The Email Events will provide further details.
b. The next example shows that a reminder was sent, but has yet to be viewed by either Payment Contact.
Please Note: You will not see anything here if your customer does not have an email address on file.