You can see if your customer is receiving, opening, and even clicking into the Payment Reminder.
TermSync Payment Reminders
1. Navigate to the customer's Messages & Notes tab.
2. Note the Payment Reminders board on the top-right.
3. Expand the account overview to review delivery of payment reminders including if they are being opened by your selected recipient(s).
a. This example shows that 2 reminders were delivered, and 1 individual reviewed theirs. You would click on View Notification. The Email Events will provide further details.
b. The next example shows that a reminder was sent, but has yet to be viewed by either Payment Contact.
Please Note: You will not see anything here if your customer does not have an email address on file.